At Callmate, protecting the confidentiality, integrity and availability of the personal data we collect, process or store is very important to us.
This privacy policy explains how and why we process personal data when you use our website at https://www.callmate.io, interact with our social media pages, or use the Callmate platform. It also explains your rights under data protection law and how you can exercise them.
Personal data means any information that can identify you directly or indirectly. This includes information such as your name, address, email address, gender or information about how you use a website or online service.
If you have any questions about this policy or about how we handle your personal data, you can contact us at any time using the details set out below.
Callmate Ltd is the controller responsible for your personal data.
Our registered address is 128 City Road, London, EC1V 2NX.
You can contact us by email at [email protected].
We only process personal data where we have a valid legal reason to do so. Depending on the situation, this may be because you have given us your consent, because the processing is necessary to perform or prepare a contract with you, because we must comply with a legal obligation, or because we have a legitimate interest in carrying out the processing.
Our legitimate interests include operating a secure and functional website, responding to enquiries, improving our services, and communicating with customers and interested users, provided that these interests are not overridden by your rights and freedoms.
Some of our service providers are located outside the European Economic Area.
Where personal data is transferred to countries that the UK or EU considers to provide an adequate level of protection, those transfers are protected by official adequacy decisions. This includes, for example, transfers to the United Kingdom, Canada and Israel.
Where personal data is transferred to the United States, we rely on adequacy decisions where the recipient has certified under the EU-US Data Privacy Framework.
In other cases, we use approved contractual safeguards, such as standard contractual clauses, to ensure that your personal data remains protected. In many cases, our service providers also apply additional security measures, such as encryption and transparency obligations where authorities request access to data.
We keep personal data only for as long as it is needed for the purpose for which it was collected.
If we are required by law to keep data for longer periods, for example for tax or accounting reasons, we will retain it for those periods and restrict its use to those legal purposes only.